Maria Bryan

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Trauma-Informed Storytelling: A Guide for Nonprofit Storytellers

Storytelling has immense power to connect, educate, and inspire change. 

It's the bridge connecting an organization's work to its supporters, the tool for educating the public about critical issues, and the catalyst inspiring action and change. 

For nonprofits, effective storytelling isn't just a marketing strategy—it's the foundation for awareness, engagement, and support.

Traditionally, marketing and journalism have emphasized identifying audience pain points and offering solutions, an approach that seems particularly fitting for nonprofits addressing the world's most pressing challenges. 

As you would expect, this conventional wisdom can inadvertently cause harm, especially when dealing with stories of trauma and adversity.

As stewards of often vulnerable populations, nonprofits have a unique responsibility to communicate their impact while prioritizing the dignity and well-being of those they serve. 

This is where trauma-informed storytelling becomes crucial.

 It offers a compassionate and ethical framework for nonprofits to share powerful narratives without re-traumatizing individuals or communities.

By adopting trauma-informed practices, nonprofits can elevate their storytelling to effectively communicate their mission and protect the people at the heart of their cause. 

Understanding Trauma

Let's start with having a good understanding of what trauma actually is.

Trauma is a human response to events that disrupt, threaten, or harm an individual's safety, security, and stability. 

It's important to recognize that trauma responses are not flaws or weaknesses, but rather brilliant adaptations designed to keep us safe. 

Our brains and bodies have evolved these responses as protective mechanisms, allowing us to react quickly and efficiently in the face of danger.

Trauma triggers psychological and physical responses, including:

  1. Fight: Activates you to confront the threat

  2. Flight: Tells you to run away

  3. Freeze: Causes you to shut down and block out the threat

  4. Fawn: Tries to appease the threat

These responses are automatic and instinctive, serving as our body's natural alarm system. 

They're designed to mobilize us quickly, prioritizing immediate survival over long-term well-being. 

While these responses can be life-saving in the moment of threat, they can also persist long after the danger has passed, impacting an individual's daily life and interactions.

Types of Trauma 

Our understanding of trauma has significantly expanded in recent years, moving beyond the traditional view of trauma as solely an individual experience.

Contemporary research and clinical practice now recognize trauma as a complex phenomenon that can affect not only individuals but also communities, cultures, and even generations. 

This broader perspective acknowledges the interconnected nature of human experiences and the far-reaching impacts of traumatic events.

As we explore the various types of trauma, it's important to note that these categories are not mutually exclusive. They often overlap and interact, creating intricate webs of trauma responses that can shape personal, social, and cultural landscapes. 

This evolving understanding underscores the importance of comprehensive, nuanced approaches to addressing trauma in storytelling and beyond.

Let's look at the different types of trauma:

1. Individual Trauma: Results from an event or series of events experienced as physically or emotionally life-threatening. 

2. Community Trauma: An aggregate of trauma experienced by community members or an event that impacts a few people but has structural and social traumatic consequences. 

3. Generational Trauma: Traumatic events that affect entire cultures and can have harmful impacts passed down to future generations.

4. Retraumatization: Occurs when individuals encounter triggers that cause them to relive original traumatic events. 

5. Vicarious Trauma: The psychological toll on professionals from being exposed to others' trauma.

The Recognition of Trauma as a Public Health Crisis

In recent years, there has been a paradigm shift in how public health professionals view and address trauma. 

No longer seen as just an individual mental health concern, trauma is now recognized as a significant public health issue with far-reaching consequences for individuals, communities, and society at large. 

This shift has led to increased research, awareness, and the development of trauma-informed approaches across various sectors.

Trauma Statistics and Public Health Implications

  • The Centers for Disease Control and Prevention (CDC) has officially classified trauma as a public health issue, underscoring its widespread impact and the need for systemic interventions. (source)

  • Alarming data reveals that over two-thirds of children report experiencing at least one traumatic event before age 16, highlighting the urgent need for early intervention and prevention strategies. (source)

  • The pervasiveness of trauma is evident in adult populations as well, with 70% of U.S. adults experiencing at least one traumatic event in their lifetime. (source)

  • The COVID-19 pandemic has been recognized as a global historical trauma, adding a new layer of collective trauma to existing individual and community experiences. (source)

Health Impacts of Trauma

Public health professionals are increasingly focusing on the long-term health consequences of unresolved trauma:

  • Neurological Impact: Research shows that trauma can alter a person's brain structure, affecting cognitive function and emotional regulation. (source)

  • Chronic Health Conditions: Trauma is linked to many of the leading causes of death, including heart disease, cancer, and suicide. (source)

  • Mental and Physical Health: Studies have associated trauma with conditions such as asthma, obesity, depression, and substance misuse. (source)

  • Socioeconomic Consequences: The effects of trauma extend beyond individual health, impacting educational attainment, employment stability, and overall quality of life. (source)

This growing body of evidence has spurred public health initiatives aimed at trauma prevention, early intervention, and the integration of trauma-informed care across healthcare, education, and social services. 

What is Trauma-Informed Storytelling? 

At its core, trauma-informed storytelling is a safe and healthy process for beneficiaries, audiences, and storytellers. It recognizes the prevalence of trauma and aims to promote safety and resist harm during the storytelling process. 

Trauma-informed storytelling is an ever-evolving, multi-faceted topic, and there is no single way to tell stories ethically.

It's crucial to understand that trauma-informed storytelling is not a rigid set of rules, but rather a flexible, evolving framework. 

As our understanding of trauma and its impacts grows, so too does our approach to trauma-informed and ethical storytelling. There is no one-size-fits-all method, as different contexts, cultures, and individuals may require varied approaches.

Organizations and storytellers must remain committed to ongoing learning, self-reflection, and adaptation of their practices. This might involve regular training, seeking feedback from those involved in the storytelling process, and staying updated on the latest research in trauma-informed care.

By embracing trauma-informed storytelling, organizations can share powerful narratives that raise awareness and inspire action while also respecting the dignity, autonomy, and well-being of those whose stories they tell. 

Why Trauma-Informed Storytelling Matters

Trauma-informed storytelling is crucial because: 

  • It recognizes the prevalence of trauma in society 

  • It promotes safety and minimizes harm in storytelling - It protects both storytellers and audiences 

  • It creates space for impactful storytelling without exploitation

  • It helps prevent burnout and vicarious trauma in professionals

  • It brings compassion and caring to our work and the world around us 

Trauma-Informed Storytelling In Action

The Story Owner

  • The people you serve don't owe you their story, no matter how generously your organization has supported them. It's not part of the deal.

  • Slow down the story-gathering process

  • Tell stories of people who have closed the transformation arc.

  • Prioritize the story owner’s well-being and prevent retraumatization during the story-gathering process

Trauma-Informed Interviews

  • Allow for abundant control, choice, boundaries, and autonomy during interviews.

  • Give story owners a choice on who should interview them, who can be in the room, and where the interview will take place.

  • Budget time for breaks.

  • Reminder story owners often that they don’t have to answer questions fully or at all. And then respect the boundaries they put in place.

When The Story Owner Is Re-Traumatized

  • Know that retraumatization may result in a psychiatric crisis.

  • Prior to the interview, determine a contact that will be available to support them if retraumatization occurs.

  • Have accessible resources and referrals on hand for the story owner to seek professional help, including counseling services and support groups.

The Story Receiver

  • Trauma is pervasive. Most people have experienced trauma, and our audiences likely care about your issue because of their experiences and traumas.

  • When telling stories, don't focus on endured pain but on transformation, inspiration, awe, and hope.

  • Include trigger warnings, as well as resources and services for those living through and recovering from experiences shared in your stories.

  • Allow for natural urgency in your asks, don't create false urgency or use shame and manipulation.

The Witness

  • You play a powerful role in bearing witness to the trauma and pain of those you serve. And you're vulnerable to secondary trauma as a storyteller.

  • Create self-care practices while telling other people's stories. This may look like meditating before and after interviews and taking breaks to do unrelated and enjoyable tasks.

  • Invest in talk therapy.

As storytellers in the nonprofit sector, we hold a unique and powerful position. Our narratives have the potential to raise awareness and inspire action, heal, empower, and transform lives. 

By embracing trauma-informed storytelling, we're not just changing how we communicate—we're actively contributing to a more compassionate and understanding world.

Remember, trauma-informed storytelling is not a destination but a journey of continuous learning and growth. 

It's a commitment to evolving our practices as our understanding of trauma and its impacts deepens. Each story we tell with care and consideration is a step towards a more empathetic society, one where the dignity and well-being of every individual is respected and protected.

As we move forward in this journey, let's celebrate the positive change we're fostering. 

Every time we choose to tell a trauma-informed story, we honor the experiences of those we serve and educate our audiences about the complexities of human experience. We're building bridges of understanding and empathy that can span diverse communities and experiences.

Embrace this journey with open hearts and minds. 

Be patient with yourself and others as we all learn and grow in this practice. The path of trauma-informed storytelling may sometimes be challenging, but it's infinitely rewarding. 

Through our thoughtful, compassionate narratives, we have the power to heal, inspire, and ultimately, make the world a better place—one story at a time.

Let's continue to tell stories that matter, in ways that honor and uplift. The world is waiting for your voice, your compassion, and your commitment to trauma-informed storytelling. 


Do you want to dig deeper into trauma-informed storytelling? Tune in to the When Bearing Witness Podcast! Join my conversations with trauma-informed experts and fellow social-good storytellers as we help shape the intersection of trauma-informed care and the storytelling process.